This article can not only be read, but also listened to. If it’s more convenient for you, turn on the podcast.
1. “How can I help you?”
Real help is much better than any soothing words. If a person is in a difficult situation, try to help him.
Yes, it may happen that you can’t do anything. But the person will see that you are really ready to turn your shoulder and come to the rescue. By doing so, you will show that you can be relied upon in the future.
Even if you can’t help the person, they will feel more at ease knowing that someone is supporting them.
2. “I understand how you feel right now”
Remember how you yourself were painfully worried about something. In those moments, you must have felt lonely.
When something unpleasant happens, we tend to think that it could only happen to us. But actually it is not.
If you have been in a similar situation, tell the person about your experience. He will trust you and feel much better. Share tips on how you got through this. Let him see by your example that this problem is solvable.
3. “It really is a nightmare”
Despite all your efforts and desires, you are not able to help everyone. But you can just let the person pour their heart out to you. When there is someone nearby who can just listen and sympathize at the right time, this is already good.
Can’t help with action or advice? Just acknowledge the person’s problem and let them talk.
In this way, you will let him know that you can openly express emotions and share your experiences in front of you.